Instructor Led Webinars

Attend  a live instructor led webinar and participate in the comfort of your own home or office on your own pc or mobile device. Instructor led webinars engage interaction allowing participants to ask questions. Contact us at 440.967.9368 or at for additional information.

Outlook Webinars

Outlook 2010 New Features

This class introduces the new Outlook 2010 user interface and customize the Quick Access toolbar. Learn to add your Electronic Business Card to outgoing messages, preview Attachments, and use the new Conversation view. You will learn to group messages by Conversation, Clean Up redundant messages, create Quick Steps and use the new People Pane. You will learn enhancements to Out of Office, overlay multiple Calendars, and use the Scheduling Assistant. You will learn to restrict access to Free and Busy information,  share your Calendar Snapshot with external users, and share and request the sharing of Calendar, Contacts, Notes, and Tasks with other users in your organization. You will learn to create Tasks and To-Do’s, assign color coded Categories, and use the new Instant Search feature.
(2 hour session)

Outlook 2010 Tips & Shortcuts

Learn to use the new Conversation View to move and/or delete all messages in a conversation and eliminate redundant messages. Quickly access folders pertaining to current projects using Favorites, customize your Signature with images and hyperlinks, and quickly create a To-Do list from incoming mail. Organize messages, appointments, and contacts with Color Coded Categories, overlay multiple Calendars, optimize searching using the new Instant Search feature and refine searches with Search Queries. Create Building Blocks to quickly insert commonly used text and graphics, search both the global and personal address book with a single keystroke, and quick tips to add new contacts from incoming messages. Many other tips and shortcuts are included that save time and increase productivity. (1 hour session)

Outlook 2010 Intermediate

This course is designed for individuals who have completed the Outlook 2010 Introduction course or have equivalent knowledge. You will learn to set message sensitivity, send messages with voting buttons, change message formats, insert hyperlinks and Quick Part Building Blocks, add your Signature and/or Business Card, create and manage Contact Groups, and customize Desktop Alerts. You will learn to Sort using multiple criteria, create Search Queries and Search Folders,  and create and manage Rules. You will learn to Archive mail, create and manage Meetings, create and use Group Schedules, Overlay multiple calendars, send Calendar Snapshots, Delegate Access to folders, and customize calendars. (2 hour session)